What Our Customers Say About Chimney Savers
For over 35 years, homeowners across Vermont and New Hampshire have trusted Chimney Savers for honest, professional chimney service. Below you'll find a selection of reviews from real homeowners we've had the privilege of serving. If you'd like to see our full review history or leave one of your own, you can find us directly on Google.

After an extensive search including bids from less qualified contractors, we engaged Chimney Savers to line our circa 1780 colonial home's center chimney flues, including three flexible SS flues for existing fireplaces and an oil burner flue. The work included chimney top dampers and a copper cap. The approach taken avoided having to deconstruct any hearths or mantels, which was important to us since they're mostly of original vintage. Quality of workmanship was excellent; the salesperson and workers all demonstrated good expertise. I would recommend them for work on colonial era homes over anyone whose experience is limited to more contemporary structures.
Thomas Merrow

I had a difficult time finding a chimney repair place that had the expertise necessary to "restore" the chimney in my antique colonial house, circa 1790. The old chimney bricks were turning to powder and there was even a hole in the chimney in the attic. I came across the Chimney Savers website and saw videos that demonstrated that they were the right company for the job. They were very transparent about the process and timing. Jake and Tyler were both so courteous and respectful and even fun to talk to. If I ever need this type of repair again, I would not hesitate to use Chimney Savers.
Peggy Carter

Quality work and attention to detail from a long-standing company. We had a large chimney project that completely replaced two damaged chimney flues, repaired the firebox in our fireplace, and remediated other chimney issues. The projected project start date and time length were precisely adhered to, the crew was knowledgeable and friendly, always receptive to questions with detailed explanations, and their thorough daily clean-ups for an inherently "dirty" job was a very pleasant surprise. Chimney Savers work is not cheap, but our experience shows you get what you pay for.
Adam Mann

Jacob arrived at our home promptly to assess our chimneys and boiler flue vent. He was the epitome of professionalism; neatness; and his communication skills were impeccable. Part 2, November 2021: Chimney Savers sent a wonderful team (Curtis, Cameron, Phillip, Brad, and Josh) to repair the many issues with our chimneys and get both an old wood stove and a new one properly installed. Their work was neat, professional and resulted in us having assurance we were in full compliance with all current codes. These young men worked tirelessly; were impeccably courteous; and did superlative workmanship. We couldn't be more happy and definitely endorse Chimney Savers as the absolute best chimney service we have ever found.
Thomas Whelan

Eric, "Pam", Brian & Phillip did an outstandingly professional job of relining our multiple flue chimney. They were always prompt, the work flow perfectly organized and planned, their cooperation with one another excellent; AND, the worksite was returned to original condition. We also appreciated the front-end and closing work of Mike & Alan, who ensured we understood the work to be done and the associated costs. Their coordination with our insurance agent was extremely helpful. We highly recommend Chimney Savers.
Jane

The professionalism shown by everyone with whom I interacted at Chimney Savers is off-the-charts outstanding. Jeff who did the initial evaluation, and Matt, Jordan and Curtis who did the liner and masonry work as well as the stove installation, did excellent work in making the many small adjustments required to extend and improve the hearth and install the stove. Very glad to have done business with Chimney Savers.
L. Max Taylor

Chimney Savers has been so reliable and professional. They just finished another project for us which in total includes the installation of 3 new stainless steel chimney liners and two stoves! We love our new energy efficient wood stoves and look forward to the 30% federal credit for our second project.
Sandra Bravo

I recently had 2 wood stoves installed for 2 separate homes. 1 install was more detailed than the other. The service went beyond my expectations. They look beautiful. I feel safe using my wood stove knowing it was professionally installed. Brad, Mark, Rico and all of the crew members were professional, informative and patiently thorough. I highly recommend Chimney Savers to anyone who is considering which company to use. I am very happy I chose this company.
Ivelisse Perez

My heat and hot water were shut down until a liner could be installed. Chimney Savers understood the urgency and took care of it the same week. I'm very grateful. They did a complicated labor intensive job like pros.
Jonathan Reovan

Rico and his two co-workers did an excellent job prepping two flues and then installing liners in both. They also installed a cleanout for one of the flues. The team reviewed the process with me ahead of time, then worked efficiently. My wife and I are very pleased with the outcome, which will make this house much safer and more reliable.
Edward Myers

I had a new chimney built in October 2020. By March 2021 it was crumbling! I finally found Chimney Savers and they put me on their list for Spring. They spent two days here and the chimney is beautiful! Love the cap they put on it. The techs couldn't have been nicer. They arrived a few minutes early, introduced themselves, and were very polite and professional. When they left the first day they explained everything and told me I'd have heat and hot water. I'm thrilled with their service and only wish I'd used them first!
Sherri

Did a thorough overhaul of a 100+ year old, leaking, crumbling, super tall chimney. Super communicative, and just good people who know what they are doing. Look forward to having them keep the chimney in shipshape condition going forward.
Mary Gaetz

Had my double chimney liners replaced and new wood stove delivered and installed. The technicians were friendly and hardworking. They picked up and cleaned every day before leaving. The level of care they put into the project was impressive.
Melissa K

Jake did the initial assessment and explained everything in great detail. George was polite and friendly, and he and his partner went about their business of installing the steel liner and chimney cap. I would recommend this company to anyone.
Pat B

I hired Chimney Savers to install a wood stove insert and a stainless steel liner for the chimney — not trivial. These guys did a great job. Responsive, good price, they showed up on time and got the job done early. I would totally recommend them.
Sam Melehy

Chimney Savers replaced our old woodstove with a more efficient Regency Cascade and new wall pass-through. The technician was great and the clean up thorough. We would highly recommend this company to anyone wanting a neat, professional job done.
PamE Re

Chimney Savers helped me get rid of a badly damaged chimney and replace a very old woodstove with a new pellet stove. They were extremely knowledgeable, professional and friendly. The service technicians were friendly and patient with me, explaining every step of a stressful process. I couldn't be more pleased with the results!
Mitch Irish

The Chimney Savers crew installed a new liner in our three-flue chimney to protect the flue leading to the boiler. The work was done professionally and quickly. In addition, the administrative interaction was very easy and professional. We would definitely call on Chimney Savers again.
Mark & Elizabeth Parker

The chimney sweep from Chimney Savers did a great job — quick and clean, with the added bonus of some friendly advice about the gasket on our stove, burning hotter, and capping a soon-to-be unused flue. We've never been disappointed with their service since our neighbors first referred us to them five-plus years ago.
Dean Whitlock

Chimney Savers found several long vertical cracks in the liner of my 35-foot chimney during a cleaning. They produced a detailed document of the damage and a detailed quote to make repairs. I obtained several other quotes which were more expensive and had far less detail. The CS team arrived on time and were a pleasure to work with. They assembled large scaffolding to ensure safety and minimize damage to our home, kept us informed on all the work, and finished early. Can't say enough about CS.
Frank Orchard

We called Chimney Savers to inspect our chimney and were impressed with how thoroughly they documented everything — including damage from high heat events — and how clearly they walked us through our options. They were honest about what could and couldn't be done, which we really appreciated.
Stephannie Sharbonneau

Thoroughly impressed — the folks in the office were very responsive as we worked through details and changes to the proposal. The field crew showed up on time, were very respectful, and installed our Class A chimney on a high roof in the cold wind and snow! I would highly recommend. Thanks Chimney Savers!
Alex Flinn

Paul, Jeff and Josh were helpful, informative and trustworthy from the start. Paul evaluated the best position for our new Hearthstone stove before giving us an estimate. Jeff and Josh were skilled and efficient installers who left the house clean and tidy. We would highly recommend Chimney Savers for any chimney or stove work.
Kristyn Dumont Achilich

Jeff and Curtis are amazing people who do amazing work. Chimney Savers stepped up to do a job that 3 other Vermont-based Upper Valley contractors failed to do. I needed help really bad. Jeff and Curtis did forensic masonry on my 120-year-old house and resolved a leaking basement window that had been a problem for years. Happy to say that 72 hours since the repair we've had torrential rain twice, but not one drop in my basement! Thank you! I highly recommend Chimney Savers.
Anonymous

This company is a GEM!!! Quality workmanship, all delivered as promised. I highly recommend them — what a great experience we have had with this fireplace installation. Your quality and professionalism was greatly appreciated and will be enjoyed for years to come.
Lawrence Yurdin

Chimney Savers is and has always been extremely reliable, honest, and diligent. I've used their services for years and am constantly satisfied by their level of expertise and commitment to my home's safety. Mike came today for a yearly sweep and he went the extra mile to discover an improper insert installation done by a shady company on the Barre-Montpelier road years back. He corrected the hazard the same day. I cannot say enough great things about this company.
M

One of the best customer service experiences I've ever had. From start to finish, Chimney Savers was organized, responsive, and a pleasure to work with. Their systems for appointment booking are great. Jeff arrived early, was incredibly friendly, and took as much time as necessary to discuss the state of our masonry heater and recommended a number of helpful things to keep it running smoothly for decades to come. Can't recommend this company highly enough.
Kevin Stevenson

Leo was an excellent technician. Friendly, knowledgeable and timely, I was very impressed with both his professionalism and the information he provided. He did a thorough check of our chimney and our pellet stove, as well as a cleaning of the pellet stove. I'm very happy I found this company. They will be installing a lining and helping us with our masonry. It is a long-term family-owned Vermont company that I am proud to support.
Andrea Alli

What a great experience! I was very worried about the safety of our wood stove and Nick put my mind at ease by thoroughly cleaning it and running a camera up the flue to show me what it looked like. He was thorough and very clean, putting booties on his shoes and vacuuming up any dust. Thank you thank you thank you!
Rose Curtis

Mike and Mike showed up early, walked me through what they were going to do, and then did everything efficiently and professionally. They were finished and had the report out to me far quicker than I had expected, and they also gave me some information about the code for wood stove exhaust and how to ensure that things are maintained properly in the future. I highly recommend them.
Mark Hannon

Bryant and Mike swept my chimney and inspected the liner, wood stove and surrounding areas. They were careful, thorough and cleaned up after their work. They explained everything they saw and recommended. I highly recommend Chimney Savers. (Previously: Chimney Savers installed a stainless steel liner for me. They showed up exactly when they said they would and they were efficient, courteous and professional.)
Andy F.

Leo was right on time and introduced himself professionally. He had all the right tools and didn't get started until he had laid down protective cloth and set up a shop vac. Leo was clearly knowledgeable of the intricacies of chimney, flue, and liner care and construction. I had some questions and Leo was patient and thorough in answering each one. An outstanding experience.
Peter Hess

Mike cleaned and inspected our wood stove and chimney. He was very friendly, thorough and explained everything in great detail. He also managed to do it without making any sort of mess in the house. He found a lot of things wrong and gave us tips on how to correct them. He has communicated really well with us well after the inspection was over to get everything safe and squared away. We appreciate this company so much.
Sheila Michelle

The company did a great job communicating in advance of the appointment including a "20 minutes out" text prior to arrival. Mike was incredibly knowledgeable and super helpful. He walked through what he'd be doing, provided a timeline, and took a lot of time walking me through what he found and the options going forward. Super helpful and professional — exactly what I hoped for.
Greg Stoloski

This is the first time I have used Chimney Savers and I was favorably impressed. Nick was professional, personable, thorough, and efficient. He not only inspected and cleaned my fireplace and woodstove but also took the time to share his photos along with detailed explanations of what I might do to make them safer.
Deborah Aldrich

Nick and his teammate were friendly, helpful, and did a great job explaining the chimney cleaning and inspection process. He also explained upgrade options, since our wood stove is older and not in the best shape. I would recommend this team to anyone needing a chimney service. We'll definitely be choosing them for our next service, and to help us with an upgraded wood stove/hearth system.
Nicole Schubert

Mike was a super thorough and knowledgeable technician, and I'm so thankful for his commitment to his profession and to our safety! Chimney Savers installed our wood stove several years back, so I wanted to use them again for our first cleaning. I thank them for their efficiency and professionalism!
Michael Perrone

Mike arrived on time. He was professional, friendly, and courteous. He was already familiar with our system and knew just what to do. He took extra time to wear shoe protectors and put tarps down to protect things. He did an excellent and efficient job cleaning and inspecting the firebox and flues! He explained everything as he went and exuded the confidence of a knowing professional.
Kent Koptiuch

Excellent service and a pleasure chatting with the technician, Mike. Mike was very professional and explained all of his findings to us in a way that was easy to comprehend. He did a great job cleaning our woodstove and we now have the peace of mind we needed to run the stove all winter long. Thanks Mike!
Paul Kiripolsky

The technicians from Chimney Savers were very professional and knowledgeable about their trade. They shared information about the condition of our flue pipes and how to run the wood stove. They used a camera to view the insides of the chimneys and shared it live with me as they were scanning. During the visit they made recommendations and provided a quote, which they sent to me via email immediately.
Karen Dolliver

Had an improperly installed wood stove that leaked for 3 years. Had 3 other companies come in and "fix it" only to continue to leak — and none of them called me back. Called Chimney Savers and they came out, gave me a very reasonable price, fixed the 3-year leak issue no one else could, and got it up to code! AMAZING!!! In a world of crappy customer service, I wish I could give 10 stars.
Pam Curran

The team who came to service and clean our chimney was excellent. Not only did they do the job well, but they also explained the workings of our wood fireplace insert. We are new owners to the home, and they demonstrated how to properly start and maintain an efficient fire and pointed out key features of the unit.
Sharon Herbst

My husband and I were very pleased with Jake's recent annual servicing of our wood stove and chimney system. He was professional, thorough, and clearly knowledgeable about wood burning systems. We appreciated the clear and detailed answers he provided to specific questions about our newly upgraded chimney setup. He remembered how the system evolved from prior visits — a thoughtful touch.
Kathy Hinson

Mike was kind, considerate and knew what he was doing. He cleaned the chimney and fixed little things to make my woodstove run perfectly. I would recommend him and your company to anyone who asks. Thank you.
Jo-Ann Ecker

Mike was great! He called before arriving, he was very respectful of the space, he was very knowledgeable and explained the process effectively. I hope to be able to request him the next time my woodstove needs cleaning.
Noah Jacobson-Goodhue

2023: Yet another terrific visit from Chimney Savers — must be about the twelfth time. They've been coming out here since Gene and Paul were the team! Always professional, polite and effective. Absolutely recommend them.
Bill Risso

The chimney sweeps were very thorough and professional. We have been annual customers since 1993! That says it all. Without any official warranty it is clear that they guarantee their work for life. We know we are safe using our wood stove for heat because we know our chimney is up to par.
Evan Ellerson

These folks fixed our 120-year-old chimneys and gave us great advice as we chose a new wood burning stove and a fireplace insert. They now clean our units and liner pipes. John was here last time and not only offered friendly and knowledgeable service but used a drone to check our chimneys and gave us a great illustrated report of our two units. We highly recommend this company.
Margaret McBride
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