COVID-19 PROCEDURE UPDATES
To our Valued Customers,
The health and safety of our employees, their families, clients we serve, and our community is Chimney Savers’ primary concern, which is why we have decided to make some very important procedural changes in light of the growing COVID-19 threat.
Changes to our procedures:
Upon arrival at your home, our technicians will ask you if you would like them to wear a facemask or respirator while at your home.
We will arrive with disposable nitrile gloves on and, after each appointment; they will be thrown into specified garbage bags that will be disposed of at the end of each day.
We have asked our technicians not to have any physical contact (e.g., Handshakes) with customers throughout the duration of their visit.
All employees have been counseled on the new regulations and have been advised to remove themselves from service at any time if they feel they may be ill, and to let us know if they have had contact with someone who is ill so we can evaluate the situation.
We truly appreciate your business and hope these measures will help you feel comfortable with our visits to your home. If you do not feel comfortable having us in your home during these unprecedented times, please feel free to call or email us and we will put your appointment on hold. If you or a member of your family becomes ill prior to your appointment, please call or email us as soon as possible and we will reschedule your appointment. In addition, if you or a member of your family becomes ill after we have been to your home, please call or email us so we can properly notify any employees who may be effected and evaluate their continued service.
From the Chimney Savers Family
If you have any questions or concerns about our procedures during this time, please feel free to call or email us.
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